GDPR Policy
Introduction
At ReviewAscent, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect personal information in compliance with the General Data Protection Regulation (GDPR).
By using our platform, you agree to the terms outlined in this policy.
Data We Collect
We may collect the following personal data from users:
Contact Information: Name, email address, phone number, company name
Account Details: Login credentials, preferences, and settings
Usage Data: Platform activity, review submissions, interactions with features
Device Information: IP address, browser type, operating system
How We Use Your Data
Your personal data is used for:
Providing and managing access to our platform
Sending review invitations, notifications, and account updates
Improving our services and platform functionality
Responding to inquiries and support requests
Compliance with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
Legal Basis for Processing
We process personal data under the following legal grounds:
Consent: When you provide consent to receive communications or submit reviews
Contractual Necessity: To provide our platform and fulfill our service obligations
Legitimate Interest: To improve our services, detect fraud, and maintain platform security
Legal Obligation: To comply with applicable laws and regulations
Sharing Data
We may share personal data with:
Service Providers: For platform hosting, analytics, and customer support
Integrated Platforms: When you link your account with Google, Facebook, Trustpilot, or other supported integrations
Legal Authorities: When required by law or to protect our legal rights
All third parties are required to handle your data securely and in compliance with GDPR.
Data Retention
We retain personal data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes or enforce agreements
Once personal data is no longer required, it will be securely deleted or anonymized.
Your Rights Under GDPR
As a user, you have the following rights:
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of personal data (“right to be forgotten”)
Restriction: Limit processing of your data
Data Portability: Receive your data in a structured format
Objection: Object to processing for marketing or legitimate interests
To exercise your rights, contact us via the platform or through the official contact channels.
Data Security
We implement appropriate technical and organizational measures to protect personal data against:
Unauthorized access
Loss or theft
Accidental or unlawful destruction
Any form of unlawful processing
Updates to This Policy
We may update this GDPR Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the platform constitutes acceptance of any changes.